IT Support Center

The ACPHS IT Support Center provides the following services for students, faculty, and staff of the College on both the Albany and Vermont Campuses:

  • Desktop/Laptop Support
  • Antivirus Software
  • Hardware Repair & Support (HP warranty work, diagnostics, testing, rebuilds, etc.)
  • Login/Password Assistance
  • Software Support (installation and upgrades)
  • Networking Access (wired and wireless)
  • Communication Support (email, voicemail, etc.)
  • Certifications

The ACPHS Student Support Center is an HP self-maintainer site, meaning the staff is eligible to provide warranty repair work on all ACPHS HP offered laptops.

For additional questions, please e-mail the Help Desk or visit the IT web site located on the ACPHS intranet.

The Mobile Computing Technology Program

The College utilizes information technology to the fullest extent possible to enhance the learning environment. ACPHS recommends that all students entering the College for the first time purchase a tablet or laptop PC with a Microsoft Windows operating system.

The ACPHS Mobile Computing Program offers a complete package that includes state-of-the-art HP tablets and laptops loaded with the software needed for ACPHS coursework and specially configured for easy connection to the ACPHS network. Networked printers are available in common areas, as are Internet ports and wireless access.

Hardware and software support are provided by ACPHS-IT staff for students who participate in the ACPHS Mobile Computing Program. Support is provided at the Support Center or helpdesk@acphs.edu.

Albany Campus Help Desk

Student Center, Room 212
Hours: Monday - Friday, 8 am - 5 pm
518-694-7358

Vermont Campus Help Desk

Room 104
Hours: Mon. - Fri., 8:30 am - 4:00 pm
Closed for Lunch: 12:30 - 1:30 pm
518-694-7358